Frequently Asked Questions
How do I place an order? Browse the products available on my website and place your order directly through the listing that best fits your needs. For custom projects or requests not listed on the website, please submit an inquiry through the contact form, and I'll be happy to discuss your vision!
What is your processing time?Most orders are completed within 1–2 weeks. Processing times may vary depending on the size of the order, current workload, and customization requests. If you need your order by a specific date, please include that information when ordering.
How do 21st Birthday Bundles work? To receive the 21st Birthday Bundle discount, your order must include a banner or bed sheet banner, sticker sheets, and a 21st birthday sign. All items are fully customizable to match the birthday girl's theme, style, colors, and favorite things!
Do you offer shipping?Yes! I offer shipping throughout the United States. Please allow 1–2 weeks for processing and an additional week for shipping. Shipping costs are calculated at checkout and vary based on the size and type of your order. Local pickup is also available in Wilmington and Raleigh, North Carolina.
Can I customize any product?Absolutely! Most products can be customized with names, colors, themes, schools, organizations, events, and more. If you have a unique idea in mind, don't hesitate to reach out—I love bringing custom projects to life!
What if my order arrives damaged?I take great care when packaging every order. If your item arrives damaged, please contact me within 48 hours of delivery with photos of the damage and packaging, and I'll work with you to find the best solution.